Lockdown restrictions have been lifted, but it seems like a lot of people are still cautious of inviting others outside of their household in their homes. That, in many cases, includes the professional cleaners. Even though during the second national lockdown, cleaning companies were allowed to continue working in domestic premises, there have been booking cancellations. Many people are still asking “Is it safe to call my cleaner back”. That’s a valid question and we’d like to give a detailed answer.

What we’ve done to make our work safe for you

Here at Bredon Hill Cleaning Services, we take your safety very seriously. Ever since the first lockdown, we have been working on new systems and procedures to ensure our service is safe and imposes no health risks on our clients or staff members. Our personnel has been continuously trained to follow and apply these new systems and procedures.

One good example is the colour coded system. We have different colours of cloths and cleaning tools that are used for specific areas in the client’s premises. We also have a system for separating used from clean cloths and tools, which helps us avoid cross-contamination between homes.

Our staff is wearing full protective gear. This includes a face mask or a shield, an apron, gloves and shoe covers. These are disposable and always changed before the cleaners go to the next address.

We also work with you to minimise the contact during service. This means we work on a specific area of your home while you are in another room. We are always discrete and do our best to not disturb your activities. We respect our clients’ privacy and provide flexible service.

What if the cleaner is unwell or someone from my family may be sick

We will not send a cleaner that is unwell to your home. We ask our staff members to stay at home if they think they may be sick. Depending on their symptoms, we may ask them to isolate for 7 or 14 days, or take a PCR test, to roll out coronavirus infection.

We ask our clients to also let us know if they are experiencing any flu-like symptoms and in such case we advise re-scheduling their booking for one or two weeks later, or until they feel better.

What if I am still unsure

The decision whether to call your cleaner is entirely yours and you should not feel pressured to book a service if you don’t feel it’s safe for your family. If you, however, want to talk to us and get more detailed information on the safety precautions we’ve taken and we practise, please email or call us. We will be happy to answer all of your questions and perhaps clear your doubts.

In the meantime, we wish you safe, warm and happy holidays! Bredon Hill Cleaning Services are always here for you, whenever you need us.